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Expect to see them sometime in the future through Apple Software Update and through the download link.' Shortly after that, HP Mac Architect posted a truncated list of printers for which drivers are in development.Īpple published a list of Snow Leopard-supported printers on its Web site - from HP and several other manufacturers - and HP Mac Architect steered users to that as an official list. 'The list of 'additional' printer models I posted is NOT available yet (my bad). 'I posted a bit too soon,' HP Mac Architect confessed. In another thread, titled 'HP Device FAQ', on Apple's support site, the HP representative first claimed that drivers omitted from the Snow Leopard installation disk were available for download using the operating system's built-in Software Update service.

Unfortunately, HP's list was filled with errors, admitted HP Mac Architect.

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HP published a list of its printers supported with Snow Leopard drivers, and instructions on how to get printing, scanning and faxing working on all-in-one devices. And of the remaining ones, most will be available through an Apple Software Update at some point in the future.' 'We are sweating the details on the 50 or so models we still need to get done.

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'I know it doesn't help those of you that don't have the driver in the OS yet, or whose printers are no longer supported,' said 'HP Mac Architect,' who posted numerous times on several printer support threads. Many of the complaints were traced to the lack of Snow Leopard-compatible drivers, something someone who identified himself as an HP representative acknowledged in that thread and others. Can't wait to get there Monday to find that I can't print.' 'I, too, rely on huge amounts of printing for work.and at work, we have multiple HP models and HP models only. 'I hope somebody fixes it: HP or Apple - I don't care who does it,' said a user identified only as 'jph808' on the same thread, referring to a balky HP LaserJet 1320n. ET Sunday, had been viewed by more than 7,000 users. A pair of well-trafficked threads targeting HP printers included more than 200 messages, and by 9 p.m. Problems weren't limited to models from HP - other users reported issues with printers from Brother, Canon, Epson and Lexmark - but most of the messages on Apple's support forums dealt with that firm's printers. Now we're faced with having no printers tomorrow.' We also have an HP DeskJet 4180 printer/scanner connected to our main computer (a USB connection) and that won't work either, because the HP printer software keeps crashing. 'We have an HP LaserJet connected to our Airport Extreme router, and none of our three office computers can find it on the network. 'We're very disappointed with the way 10.6 has worked out in our office,' said Ed Mcknew in a message that kicked off a long printer complaint thread Friday night. It didn't take long for printing problems to leap toward the top of the complaint chart.

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Some were infuriated that their long-reliable printer was not currently supported by Snow Leopard, while others rebelled when HP told them to buy a new printer.Īpple started selling Snow Leopard last Friday morning, and customers who had pre-ordered the Mac OS X 10.6 upgrade from the company's online store earlier in the week received them that day. Mac users who upgraded to Snow Leopard on Friday began reporting problems with Hewlett-Packard (HP) printers within hours of Apple launching the upgrade, according to the company's support forums.

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